Purpose of the site
The purpose of the site is to provide you with information in regards to our products and allow you to purchase them through our online store. We wish to offer you a personal and safe way to purchase your items.
Availability of the site
We have taken every care in the preparation of the site. However, as certain technical matters may be beyond our control, we cannot guarantee that you will have uninterrupted access to the site at all times. Our Store Servers have a 99%+ Uptime with Secure File Management and Store email. In Addition the Store Servers are Hosted on 100% Renewable Eco-Friendly Green Energy.
Information on the site
The information on the site has been included in good faith for general informational purposes only. It should not be relied upon for any specific purpose and no representation or warranty is given as to its accuracy or completeness. Overtime some Paint details and colors can change slightly from the original photos (sometimes paint is mixed, sometimes an item is "updated").
We may provide links to other websites from time to time. These links are provided for your convenience. We do not endorse or take responsibility for the content of those websites, are not responsible for the availability of those websites and will not be liable in any way for any loss or damage which you may suffer by using those websites. If you decide to access linked websites you do so at your own risk.
Availability of Goods.
Although we try to keep as much stock as we can all the time, occasionally an item may go out of stock and put on backorder re-stocking. In such a case it may take an extra 3-10 days to ship out your order. You will be notified if you package will take longer than normal to get dispatched from our store. Some items such as Flags or Custom Painted Masks need to be made per order and can add delay an orders regular dispatch time.
Shipping and Handling Times
The Shipping time quoted in the Shipping information does not include time to process, package and dispatch your order. The store usually takes 1-5 days to process an order depending on the day or the week and what is in the order. If an item needs to be made per order, handling time is extended accordingly.
Delivery of Goods.
You are responsible for collecting your shipment or ensuring local delivery of your purchase once it has been shipped. All shipments are marked as a gift with a low value to avoid any customs or duty, yet in the case where a government deems the package taxable, we are not responsible for paying any duty or tax and the responsibility falls solely on to the customer. We can work with you to help you clear your shipment from customs if there is any hold up or if they try to charge you any money. We understand they can't make real work for themselves and have to punish those who do, so we will do our best to put them in their place when we can.
Returns & Exchanges
Due to the high shipping costs we do not accept returns or exchanges, please know and understand what you are buying before checking out your order. In the case where an item has been received with damage, we will issue you a replacement. All replacements are sent by airmail regardless of how the original mask was shipped.
Amendments of the terms
We reserve the right to amend these Terms without notice to you from time to time. Any such amendment shall be effective once the revised terms have been posted on the site.